Specified Commercial Transaction Act

Shop NameJapanese Knife Store – Viento Knives
RepresentativeYuji Yamada
Address2253-1 Naka Mitakecho Kanigun Gifuken Japan 505-0121
Phone number81-574-67-3781
Price of the productsKitchen Knife , Nail clipper … listed on each page of products
Shipping CostDepends on destination / country. You can see details on shipping page.
Import duties , taxesWe will not be responsible for these charges. If it is necessary to pay , normally collected by the delivering company , or collected when you pick up the item at the post/customs office.
Method of paymentPaypal and Credit Card
DeliveryWe ship within 2 business days after receiving payment by Japan Post EMS with tracking number.
Refund and CancellationYou can cancel without condition until the goods leave. After receiving cancellation , we refund to your account 100%.
ReturnIf you receive the item with problem, please contact us as soon as posible. We refund to your account or send new products as customer wants.
If you want to change the item, let us know within 14 days of receiving. Customer pays return shipping cost.
Collection and Use of information(1)Japanese-Knife-Store.com is the sole owner of the information collected on this web-site. Japanese-Knife-Store.com collects information from our users to process orders. Information collected includes name, shipping address, telephone numbers and e-mail address. (2)Japanese-Knife-Store.com is the only owner of these informations, and do not sell it to third parties.